Anodot Use Cases: Customer Experience

Monitor the Radio Access Network

Protect your RAN with autonomous monitoring. Anodot catches network faults and subscriber experience incidents in real-time, alerts your operations teams, and provides deep root-cause analysis for context.

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Real-time RAN Monitoring

Anodot automatically analyzes the vast volumes of network data generated from multiple sources, helping telcos to optimize service levels and network performance by monitoring the RAN for anomalies in:

Accessibility

Retainability

Mobility

Integrity

Availability

Utilization

Gain transparency into network and subscriber experience

The RAN is the frontline of mobile connectivity. Delivering an optimised experience to subscribers depends on RAN performance, that impacts users immediately and noticeably as soon as it degrades. That’s why real-time end-to-end monitoring of the RAN is critical. Monitoring the RAN requires managing multiple technologies, frequency bands, environmental conditions, end-user products, and end-user services — all on a huge scale.

Today’s RAN engineers are expected to handle, manage, optimize, monitor and troubleshoot multi-technology (2G/3G/4G) and multi-vendor networks. To do their jobs effectively, they need an AI-based monitoring solution capable of analyzing multiple dimensions of data sources, looking at cell, subscriber and device level KPIs, monitoring for faults in network equipment, and correlating alerts for noise reduction and root cause analysis. Engineers must have a transparent view of both network performance and subscriber experience at any given time, and have the ability to quickly resolve incidents and maintain high quality of service while minimizing the effects of network faults.

Monitor 100% of network data

Anodot seamlessly aggregates your data streams into one centralized analytics platform to analyze 100% of your data, metrics and dimensions in real-time. The technology autonomously learns the normal behavior of every single metric — including seasonality — and starts identifying deviations immediately. With Anodot, you can integrate even the most granular RAN data. Simply use our API or one of our built-in collectors to connect and autonomously monitor your hybrid networks.

Real-time spot-on alerts

With Anodot you can detect RAN issues faster, and get the context you need for lightning-fast resolution. Anodot autonomously distills billions of data events into the single spot-on alerts that you need to know about right now. Each incident is ranked according to our patented Significance Score technology. Alerts are seamlessly integrated into your existing workflow through text, email, Slack, Jira, Webhook, PagerDuty etc., so your team and other stakeholders can respond quickly.

Autonomous RAN monitoring

There’s no need to define what data to look for or when, no manual thresholds to set up or update. Anodot constantly analyzes the patterns and correlations of all your metrics to provide fast, accurate, and meaningful alerts. Leave alert storms, false positives, and unidentified incidents behind. Advanced monitors can be easily created with Anodot’s adaptive alert dashboard.