Anodot Press Page 3

March 30, 2022

Altice Portugal Selects Anodot to Advance Innovation and Deliver an Unmatched Customer Experience

Anodot's autonomous monitoring capabilities will help Altice optimize its network and content platforms for industry-leading service levels Originally published in PRNewswire on March 30, 2022 ASHBURN, VA -- Today, Anodot, the autonomous business monitoring company, announced that Altice Portugal, the largest telecommunications service provider in Portugal, has selected the company to help alleviate critical issues such as availability and reliability of service while positively impacting operational costs, brand reputation and overall customer experience. Altice Portugal is a global telco and multimedia operator that extends its value proposition across all telco segments including fixed line, mobile, multimedia, data and business solutions. The company is focused on innovation and execution to meet the growing needs of today's complex digital consumer. As such, Altice has made significant investments to enhance the overall customer experience and has selected Anodot to autonomously monitor their network and services for customers, including IPTV and video streaming platforms. "Today, telco service providers are faced with increasingly complex network environments that generate vast amounts of data from multiple sources," said Amir Kupervas, Telecom Managing Director, Anodot. "This reality has created challenges for CSPs to provide the best possible service experience. The goal here is to improve overall efficiency and provide flawless service." Anodot helps telco service providers maintain top quality network performance with autonomous monitoring. Anodot tackles operational network and service issues in real-time, helping eliminate complexity and reducing the time to detect and resolve any potential network and service failures. To help Altice deliver the highest quality service for voice, data and video at all times, Anodot will provide real-time updates on potential experience degradation before customers are impacted. "Altice Portugal aims for the highest standards of service quality and customer experience. In this sense, it is essential to be able to anticipate divergent behavior on our service platforms, so that we can act in a timely manner ensuring that our customers are not affected," stated José Pedro Nascimento, Network, Engineering and Operations Director, from Altice Portugal. "We now rely on Anodot to help us with this goal." For more information on how Anodot helps CSPs with network performance monitoring, please click here. About Anodot Anodot's Business Monitoring platform uses machine learning to constantly analyze and correlate every parameter of a business, providing real-time anomaly alerts and forecasts in context. Fortune 500 companies – from digital businesses to telecoms – trust Anodot's patented technology to reduce time to detection and resolution for revenue-critical issues by as much as 80 percent. Anodot is headquartered in Virginia and Israel, with sales offices worldwide. To learn more, follow Anodot on LinkedIn and Twitter. About Altice Market leader, Altice Portugal operates in all segments of the ICT sector: fixed, mobile, television, multimedia, data, advertising, data center and cloud, as well as business solutions, providing an integrated telecommunication offering with Telco, ICT and BPO. Altice Portugal is part of Altice Europe, an international group strongly anchored in robust infrastructure with high quality, with a clear content strategy and innovative offers of converged telecommunications services.
March 7, 2022

Anodot Partners with Snowflake’s Data Cloud to Power AI Analytics and Monitor Business Data

Anodot Partners with Snowflake’s Data Cloud to Power AI Analytics and Monitor Business Data Originally published in Business Wire on March 7th ASHBURN, VA - Anodot today announced that it has joined Snowflake’s Partner Network. The partnership will enable joint customers to gain real-time and actionable insight into data collected in Snowflake, the Data Cloud company platform. Anodot and Snowflake are extracting maximum value from the world’s data with Snowflake’s Data Cloud, helping joint customers leverage AI-based analytics and business monitoring to quickly analyze, optimize, and monetize all business data. According to Forrester Research, between 60 and 73 percent of all data within an enterprise goes unused for analytics, which puts them at a competitive disadvantage at a time when real-time, actionable insights are critical to protecting revenue and improving customer experience. The power of this partnership enables enterprises to monitor high-volume, high-frequency data, uncovering important insights for customers in data-intensive industries including fintech, telecommunications, ad-tech, e-commerce, and gaming. For example, Ask Media Group uses Anodot’s integration with Snowflake to autonomously monitor a high volume of metrics across 50 domains and receive real-time alerts on critical incidents related to online ads, where delays negatively impact revenue. The Snowflake Partner Network unlocks the potential of the Data Cloud with a broad array of tools and partners. Certified partnerships and integrations enable customers to leverage Snowflake’s flexibility, performance, and ease of use to deliver more meaningful data insights. “Snowflake has solved the data collection challenge for over 5,000 global customers and now it is time to analyze that business data in real time,” said Anodot Co-founder and CEO David Drai. “This will help customers leverage and monetize data in a fully optimized manner, accessing new insights in real time to make better business decisions faster and with greater assurance.” "Our collaboration with Anodot allows our joint customers to analyze business data significantly faster,” said Tarik Dwiek, Head of Technology Alliances, Snowflake. “Anodot makes analyzing data in Snowflake more efficient for organizations, thereby generating a more immediate and meaningful return-on-investment.” About Anodot Anodot’s Business Monitoring platform uses machine learning to constantly analyze and correlate every business parameter, providing real-time anomaly alerts and forecasts in their context. Fortune 500 companies, from digital business to telecom, trust Anodot’s patented technology to reduce time to detection and resolution for revenue-critical issues by as much as 80 percent. Anodot is headquartered in Virginia and Israel, with sales offices worldwide. To learn more, follow Anodot on LinkedIn and Twitter.  
February 23, 2022

BENOCS Selects Anodot’s Zero Touch Network Monitoring Platform to Enhance the Customer Experience

Anodot will help BENOCS identify anomalies in traffic flow to prevent service disruption and optimize network performance   Originally published in Business Wire on February 23rd ASHBURN, VA -  Anodot, the autonomous business monitoring company, announced a technology partnership with BENOCS to help Internet Service Providers (ISPs) manage content delivery networks (CDNs) network traffic and identify problems before they impact customer service and negatively affect revenue. As CDNs make up an increasingly larger portion of network traffic, ISPs are starting to rely on Anodot and BENOCS to spot anomalies in network traffic patterns that manual dashboards or threshold alerts can't detect. Using Anodot, BENOCS will further expand its analytics services to its global ISP customer base. Network evolution has created a lack of visibility and collaboration between ISP networks and CDNs. This lack of transparency can create bottlenecks, especially during peak times. Using artificial intelligence and machine learning, Anodot learns normal traffic patterns, detects anomalies, and creates real-time alerts based on deviations from normal network traffic. “Anodot has a holistic approach to network monitoring that is based on correlation across multiple network types, layers, and domains,” said Amir Kupervas, Telecom Managing Director, Anodot. “This approach to monitoring will help provide BENOCS greater visibility to analyze the complex network traffic patterns created by the interplay between ISPs and CDNs. Anodot’s network monitoring solutions can deliver real-time alerts for BENOCS faster than manual and static dashboards, helping BENOCS remediate network failures before they impact revenues.” Anodot’s zero-touch network monitoring platform seamlessly integrates with AI and existing data while automating cross-layer network performance and service experience. The platform collects all types of data, at any scale, and uses AI/ML to correlate anomalies across the entire telco stack. This approach detects service-impacting incidents in real time, enabling telco companies, like BENOCS, to protect their revenue and improve service experience—reducing the number of alerts by 90% and reducing time to resolve incidents by 30%. BENOCS helps ISPs facilitate optimal network traffic conditions and improve their network visibility through an automated mapping-data exchange with CDNs. Using a top-down approach and Anodot’s network monitoring tools across multiple dimensions, BENOCS can quickly identify traffic anomalies, potentially exposing new business opportunities for its customers. BENOCS’ flow-based model of alerts makes it easy for even non-highly skilled people to identify potential network failures. “Modern network traffic is incredibly complex, especially in today's environment of fast-growing CDNs and continuing waves of COVID-related shutdowns. Such factors have dramatically altered when and where network service is needed,” said Stephan Schroeder, CEO, BENOCS. “Anodot’s network monitoring layered on top of our analytics solution will enable us to take a significantly stronger, proactive approach to network monitoring, eliminating blind spots and reducing time to detection and resolution. The combined solution will help our customers avoid network failures that can impact revenue, customer experience, and OpEx.” About Anodot Anodot’s Business Monitoring platform uses machine learning to constantly analyze and correlate every business parameter, providing real-time anomaly alerts and forecasts in their context. Fortune 500 companies, from digital business to telecom, trust Anodot’s patented technology to reduce time to detection and resolution for revenue-critical issues by as much as 80 percent. Anodot is headquartered in Virginia and Israel, with sales offices worldwide. To learn more, follow Anodot on LinkedIn and Twitter. About BENOCS BENOCS GmbH – a spin-off of Deutsche Telekom – is a small company with big plans to revolutionize the way network traffic is managed. Their intelligent and fully automated solutions fit networks of any size and provide ISPs as well as CDNs strategic ways of coping with growing network traffic. With BENOCS Analytics, network operators, transit and wholesale carriers, Hosting and CDNs gain end-to-end visibility of their entire traffic flows. For more information: www.benocs.com
February 14, 2022

Anodot Recognized in 2022 Gartner Market Guide for AI Offerings in CSP Network Operations

Originally published in Business Wire on February 14, 2022 Ashburn, VA - Anodot, the autonomous business monitoring company, announced today that it has been included as a Representative Vendor in the January 2022 Gartner “Market Guide for AI Offerings in CSP Network Operations.” 1 According to Gartner, “CSPs are focusing on automation of their network operations to improve efficiency and customer experience, and mitigate security concerns. CIOs must develop a sourcing strategy that allows the CSPs to scale AI and automation beyond specific tasks to broad capabilities and end-to-end processes.” 2 Anodot provides business monitoring solutions powered by AI and ML to alert customers of issues impacting their business. “Anodot is enabling the world’s largest telcos to protect revenue and improve the overall service experience—reducing the number of alerts by 90% and time to resolve incidents by 30 percent,” said Amir Kupervas, Telecom Managing Director, Anodot. “We believe that this Gartner Market Guide validates our approach of AI-based anomaly detection being the first and most critical step in taking telecoms to the next level of performance, service, availability and customer experience.” Among its findings, the Gartner Market Guide notes about AI for operational excellence “as 5G promises significant increments in network speed and decrement in network latency, it brings increased requirements to manage network agility and complexity. Thus, root cause analytics, predictive maintenance and network optimization, including traffic forecast and quality management, are popular among the CSPs.” Anodot’s platform uses self-learning at scale to constantly monitor and correlate CSPs’ network and service anomalies across the entire telecom stack, providing actionable alerts in their context, improving time-to-detect and time-to-resolve incidents. This helps operations and NOC teams enhance their network monitoring capabilities, become proactive in their ability to identify service degradations and outages, and improve customer experience and operational efficiencies. Anodot’s offerings for AI in CSP network operations include Anodot On-Prem Monitoring, Anodot SaaS Monitoring and Anodot Forecast. The Market Guide for AI Offerings in CSP Network Operations is available to Gartner subscribers. Gartner disclaimer: Gartner is a registered trademark and service mark for Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. About Anodot Anodot’s Business Monitoring platform uses machine learning to constantly analyze and correlate every business parameter, providing real-time anomaly alerts and forecasts in their context. Fortune 500 companies, from digital business to telecom, trust Anodot’s patented technology to reduce time to detection and resolution for revenue-critical issues by as much as 80 percent. Anodot is headquartered in the United States and Israel, with sales offices worldwide.
February 9, 2022

Cellcom Selected Anodot’s Zero Touch Solution to Boost Service Availability and Deliver the Ultimate Customer Experience

Anodot enables Cellcom to identify and remediate network issues before they impact the customer experience while improving operational performance Originally published in Business Wire on February 8, 2022 ASHBURN, Va. –Anodot, the autonomous business monitoring company, announced that Cellcom Israel, a leading communications service provider in Israel, has selected Anodot’s end-to-end zero-touch network monitoring solution to improve service availability and provide early detection of potential network issues before they impact the customer experience. Anodot’s real-time autonomous monitoring platform will enable Cellcom to maintain a high level of network performance and deliver a broad range of services. With new technologies like 5G being introduced, and new service offerings enabled by this, communication networks are becoming increasingly complex to manage and monitor. Today’s communication service providers are expected to handle, manage, optimize, monitor and troubleshoot multi-technology, multi-service and multi-vendor networks. The biggest challenge is balancing the innovation that pushes for new technologies and services with the need to provide robust, high-quality products and services. Using Anodot’s end-to-end zero-touch network monitoring solution, Cellcom can reduce the time it takes to detect and resolve potential network issues, keeping customer satisfaction high and reducing the operational costs of maintaining its network. “Today’s users expect the highest level of service with no downtime,” said Yaniv Koriat, CTO & VP technologies, Cellcom. “With Anodot’s real-time monitoring, we are convinced we will drive high levels of service availability, improving the experience for our subscribers across a variety of services. Anodot will help increased network visibility, helping us quickly detect and remediate potential problems, which will provide unparalleled levels of customer service and save operational costs.” “CSPs are just starting to deploy a range of emerging technologies that will provide more services to their customers,” said David Drai, CEO, Anodot. “Customers have high expectations, little patience for network failure, and customer churn is a real concern for operators. To keep customers happy, CSPs need to identify potential service issues as quickly as possible. Early and accurate visibility into network blindspots means fewer truck rolls and improved operational expenses.” For more information about Anodot’s Zero Touch Network Monitoring, please visit: https://www.anodot.com/zero-touch-network-monitoring/   About Cellcom Israel Cellcom Israel Ltd., established in 1994, is a leading Israeli communications group, providing a wide range of communications services. Cellcom Israel is the largest Israeli cellular provider, providing its cellular subscribers with a broad range of services including cellular telephony, roaming services, text and multimedia messaging, advanced cellular and data services and other value-added services in the areas of mobile office, data protection etc., based on Cellcom Israel's technologically advanced infrastructure. The Company operates advanced networks enabling high-speed broadband and advanced multimedia services. Cellcom Israel offers nationwide customer service including telephone customer service, retail stores, and service and sale centers. Cellcom Israel further provides OTT TV services, internet infrastructure and connectivity services and international calling services, as well as landline telephone services in Israel. Cellcom Israel's shares are traded both on the New York Stock Exchange (CEL) and the Tel Aviv Stock Exchange (CEL). For additional information please visit the Company's website http://investors.cellcom.co.il. About Anodot Anodot’s Business Monitoring platform uses machine learning to constantly analyze and correlate every business parameter, providing real-time anomaly alerts and forecasts in their context. Fortune 500 companies, from digital business to telecom, trust Anodot’s patented technology to reduce time to detection and resolution for revenue-critical issues by as much as 80 percent. Anodot is headquartered in the United States and Israel, with sales offices worldwide. To learn more, visit www.anodot.com and follow them on LinkedIn, Facebook, and Twitter.
November 16, 2021

Together, Anodot and Rivery Deliver Instant Data Insights to Help Digital Advertisers Optimize Marketing Campaigns

Rivery Data Model Kit for Anodot enables a one-click data model for a single, centralized data management workflow that easily connects with major ad accounts   Originally published in Business Wire  ASHBURN, Virginia – November 16, 2021 – Today, Anodot, the autonomous business monitoring company, announced a technology partnership with Rivery, the end-to-end DataOps platform, to help digital advertisers monitor marketing campaign anomalies. The partnership leverages Rivery’s no-code pipelines to push data to Anodot for real-time monitoring.  An advanced AI platform, Anodot helps customers monitor, analyze, and correlate 100% of company data in real time. Anodot customers can easily navigate the challenges of ever-growing data volume by isolating and correlating issues across a business as they happen. For digital marketers, Anodot helps monitor the performance of every single campaign, catching issues as granular as an API breakdown or an underperforming segment for a particular product or promotion.   By streamlining the entire DataOps workflow ecosystem, Rivery helps organizations become more agile and data-driven. Rivery empowers hundreds of companies to extract value from diverse data sources, including SaaS business applications, operational business sources, and legacy databases. Companies such as Bayer, Preqin, and Entravision use Rivery to deploy data operations faster, run transformation logic, and ingest data for usage in third-party business applications. To offer a start-to-finish solution for marketing campaign monitoring, the two partners co-designed a Rivery Data Model Kit for joint customers. Now, joint customers can deploy pre-built data infrastructure at the click of a button – including data ingestion, logics, and orchestration – to feed structured data into Anodot’s AI/ML engine.  With this seamless deployment, customers can start acting on alerting insights for marketing campaigns from Anodot immediately, instead of slogging through data pipeline configurations and technical gruntwork. The result: data developers save time and resources on the backend, while business stakeholders drive revenue with faster, smarter decision-making on the frontend.    “Using Rivery and Anodot is incredibly valuable to AdOps and marketing teams,” said Tomer Cohen, VP BI and SEO at Minute Media, a leading global technology and content company that owns major content hubs such as The Players’ Tribune, 90min, DBLTAP, The Big Lead, and FanSided.  “The Rivery Data Kits for Anodot cut the time wasted creating new data models, new data pipelines, and the need to maintain them. With one click, we were able to insert structured data into Anodot for immediate monitoring. Anodot then can alert us to granular issues across our ad platforms, so we can remediate quickly.”  “This partnership with Rivery is a strategic way to meet the growing needs of our digital marketing customers,” said Yariv Zur, VP Product, Anodot. “Together, Anodot and Rivery are bridging the gap between data and actions, all from a centralized location while simultaneously helping martech professionals keep up with their ad performance. Down the road we are doubling down on Rivery as our solution for Anodot customers to extract and manipulate data from Anodot for all their analysis needs.” “We’re thrilled to partner with Anodot, on this and future projects,” said Itamar Ben Hemo, CEO Rivery. “We built Kits so data teams can get projects up and running instantly, and focus on insights and analysis rather than building data infrastructure. With our latest Anodot Kits, martech teams can deploy pre-built data models for Anodot and start acting on alerting insights right away.” For additional insight into how Anodot and Rivery support marketing teams with automated data insights, attend this free webinar, “AI-Driven Action for Marketing Teams.”  About Anodot Anodot’s Business Monitoring platform uses machine learning to constantly analyze and correlate every business parameter, providing real-time anomaly alerts and forecasts in their context. Fortune 500 companies, from digital business to telecom, trust Anodot’s patented technology to reduce time to detection and resolution for revenue-critical issues by as much as 80 percent. Anodot is headquartered in the U.S. and Israel, with sales offices worldwide. To learn more, visit www.anodot.com and follow them on LinkedIn, Facebook, and Twitter. About Rivery Rivery is the end-to-end DataOps platform that gives organizations control over their data through the ingestion, transformation, orchestration and management of their data. Moving beyond the traditional ETL platform, Rivery speeds up the entire DataOps workflow with automation and process simplification in a single SaaS platform. The world's leading companies, including Bayer and American Cancer Society, trust Rivery with their data. Learn more about Rivery. 
November 9, 2021

Anodot to Acquire Pileus; Expands Offering to Control Cloud Costs

ASHBURN, Virginia – November 9, 2021 – Today Anodot, the business monitoring company, announced the acquisition of Pileus, a cloud cost management platform for an undisclosed amount. The combined offering, powered by machine learning, will enable businesses to proactively manage and forecast their cloud costs. Valued at $396 billion, the public cloud market is fueled by businesses adopting cloud-first strategies for digital transformation and remote work initiatives. Cloud acceleration has created a significant cost driver for businesses. In fact, research shows that 69% of firms regularly overspend on their cloud budget by at least 25%. “We have witnessed first-hand the many challenges organizations face while attempting to manage their cloud costs,” said David Drai, CEO, Anodot. “Historically, cloud pricing and billing has been a complicated undertaking for many organizations - until now. Today, Anodot joins forces with Pileus to combat this growing problem. Pileus is the only technology on the market able to provide granular intelligence, visibility, and control over cloud billing.” “Anodot’s acquisition of Pileus is not only a strong move to support Anodot’s expansion into cloud cost management, but also the realization of its vision as a leader in comprehensive autonomous business monitoring and prediction,” said Alexander Assim, Partner, Alicorn. “The team at Alicorn is proud to support both companies on their journey of growth following this strategic investment.” The combined technology will integrate visualization, analytics, and cost savings recommendations, all from a single platform. Data-driven businesses will benefit from AI-powered anomaly detection, correlation, and forecasting for real-time monitoring of all cloud environments, inclusive of Kubernetes-based services. “One of the biggest challenges for customers in managing their cloud costs is the ability to forecast cloud spend and identify anomalies in cloud uses and costs. The problem becomes several times more complex, in large and dynamic environments,” said Roni Karp, CEO, Pileus. Anodot's advanced capabilities will allow Pileus to detect anomalies and forecast cloud spend, factoring in the cloud cost history in addition to related business metrics, for significantly more accurate budgeting. “Pileus has significantly helped our business keep cloud-related costs under control,” said Rubi Cohen, Cloud Center of Excellence, Director, Amdocs. “We believe that integrating machine learning capabilities for anomaly detection and accurate forecasting will help us tremendously with smarter and more accurate cloud cost management.” About Anodot Anodot's Business Monitoring platform uses machine learning to constantly analyze and correlate every business parameter, providing real-time anomaly alerts and forecasts in their context. Fortune 500 companies, from digital business to telecom, trust Anodot's patented technology to reduce time to detection and resolution for revenue-critical issues by as much as 80 percent. Anodot is headquartered in Virginia and Israel, with sales offices worldwide. To learn more, follow Anodot on LinkedIn and Twitter. About Pileus Pileus helps companies visualize and optimize their cloud cost by monitoring their cloud environments end-to-end, including an accurate breakdown of Kubernetes cost. They enable customers like Fiverr, NICE, and Amdocs to manage, monitor and save on cloud costs using easy-to-implement recommendations on any cloud platform. Learn more about Pileus.
October 26, 2021

New Survey Reveals Consumers & Retailers Primed for Record Holiday Season

Amazon’s Dominance and Global Logistics Concerns Are Pushing Retailers to Use AI-tools to Improve Customer Experience, Drive Topline Revenues Originally published in Business Wire ASHBURN, Virginia – October 26, 2021 - Anodot, the autonomous business monitoring company, announced the results of an independent Researchscape survey of consumers and retailers. The survey reveals that as consumer spending is set to eclipse last year’s record numbers, retailers are under enormous pressure to deliver a seamless shopping experience amid rising concerns of supply chain disruptions that have and will impact inventory. While retailers are bullish about sales this season with 85% of survey respondents expecting to see a year-over-year increase in sales, 42% of them remained worried about supply chain disruptions having a negative impact on product inventory and timely deliveries.  Nearly half of all respondents said they were concerned about logistics challenges after last year’s bottlenecks created limited inventories and shipping, which negatively impacted revenues. Those concerns have driven retailers to begin offering Black Friday sales promotions even earlier this season.  The stakes are higher than ever this year and retailers must execute a seamless shopping experience to avoid losing customers and sales amidst an increasingly competitive environment. Today, consumers have a range of options when shopping and if small to medium-sized retailers can’t provide that seamless experience, they will not get a second chance. In fact, 82% of consumer respondents say that a negative experience with an online retailer is somewhat, very, or completely likely to turn them away from that merchant, and most likely into the arms of Amazon. Last year, Amazon swallowed 51.2% of all online sales. Not surprisingly, 55% of consumers named Amazon as their retailer of choice. 48% of retailers surveyed named Amazon as their largest competitor. Amazon’s seemingly limitless inventory, easy-to-navigate website, recommendation engine, and one-click shopping have set the bar for the consumer shopping experience.    “Based on spending projections, there are high hopes for this holiday season, but there are warning signs on the horizon,” said David Drai, CEO and founder, Anodot. “Supply chain disruptions have caused inventory issues that have shoppers nervous and retailers feeling unprepared. Providing a seamless experience is critical, and retailers are integrating AI to prevent the customer experience and supply chain issues that can frustrate shoppers.” One of the key findings from the survey is that retailers have prioritized addressing the issues that consumers have identified as critical factors in their shopping experience. The survey highlights that retailers and consumers are aligned with the most important pieces of the shopping experience where AI can be of great help. The top four areas include:  Websites that are easy to use  81% of online retailers  53% of consumers  In-stock inventory  65% of online retailers  50% of consumers  Competitive pricing  74% of online retailers  57% of consumers  Fast check-out and payment processes 67% of online retailers  46% of consumers  Retailers have continued to make big investments in AI, and 81% of retailers surveyed said they expected to increase their AI budgets in 2021. Beyond anomaly detection, merchants are using AI to drive topline revenues, with nearly one-third of respondents saying they believe AI can drive a 40% increase in revenues.   “AI-based anomaly detection isn’t new to the business sphere, but traditionally has been relegated to technical performance,” Drai said. “As companies scale, they’re finding it imperative to automate the way they monitor the entire business, from customer experience to revenue and costs, so they can meet consumer expectations. This survey confirms the expanding role of AI in eCommerce today and the applications that are proving most valuable to the business.” The survey shows online retailers are allocating their increased AI budgets to improve bottom-line results: Fraud detection – 81%  Improve customer retention – 55%  Enable targeted campaigns – 22%  Create dynamic pricing – 20%  Identify when a server is down – 19%  Marketing automation – 19%  Anticipate sales trends in different geographies – 18%   How the survey was fielded  The research firm Researchscape conducted independent surveys of consumers and retailers to understand their concerns and expectations for the 2021 holiday season. The consumer-focused survey was conducted from September 10 to 13, 2021, and 1,057 U.S.-based respondents completed the entire survey. The online retailers' survey was conducted from September 11 to 17, 2021 with 106 respondents.  To access the full survey report, please go to Anodot 2021 eCommerce Outlook Report. About Anodot  Anodot's Business Monitoring platform uses machine learning to constantly analyze and correlate every business parameter, providing real-time anomaly alerts and forecasts in their context. Fortune 500 companies, from digital business to telecom, trust Anodot's patented technology to reduce time to detection and resolution for revenue-critical issues by as much as 80 percent. Anodot is headquartered in Silicon Valley and Israel, with sales offices worldwide. To learn more, visit www.anodot.com and follow them on LinkedIn and Twitter. 
October 22, 2021

Anodot Among Top 10 Machine Learning-Based Monitoring Tools